covid-19 update - January 2021

dental practices are essential healthcare. therefore we are still open but working under restrictions. travel to & from the practice is permitted for patients even from different areas.
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The Scottish Government has advised that dental practices can enter a new phase. we are able to offer more types of treatment, but due to restrictions we are extremely limited in the number of patients we can treat in a day.
we are having to prioritise patients in pain.
the practice is not operating as normal & will not be offering routine exams etc for sometime.

Please be aware that ALL APPOINTMENTS MUST BE MADE BY TELEPHONE, and entry to the Health Centre remains restricted to patients who have appointments. Please do not attend the Health Centre without a prearranged appointment.

On the instruction of the Chief Dental Officer and Greater Glasgow and Clyde Health Board, we are limited to the number of patients we can see each day. This is to facilitate social distancing and enhanced safety measures. Patients will be appointed based on the urgency of their treatment needs. Please be patient with the staff who are doing their best in this challenging time. We will be in contact with patients who have required emergency treatment during this period, but please be advised that this will take some time.

Please read the following instructions carefully:·
1) We would ask patients to attend ALONE unless an essential carer/guardian is required. Please inform us when we triage you as any escort will also be subject to COVID 19 screening. 2) Please attend with minimal belongings (Leavebags/jackets in car), and wear a face covering when entering the health centre. 3) We would also ask patients to bring their own pen. 4) We would ask all patients to arrive as close totheir scheduled appointment time as possible and call the practice when they are outside (0141 201 5080). You will be advised when to enter the health centre and will be taken straight into surgery. 5) Appointment times will be carefully given to facilitate social distancing. If you are late, we may be unable to see you.
6) You will be asked to use the hand sanitiser on entering the reception area and again on leaving. 7) Any payments will be required to be contactless.

We appreciate that we are giving patients a lot of new information, so please make yourself familiar with these measures before you attend an appointment.
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Forthcoming Holiday Closures & festive opening hours:
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EMERGENCY CONTACT DETAILS FOR OUT-WITH SURGERY OPENING TIMES:
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IN CASES OF SEVERE PAIN NOT RESPONDING TO PAIN RELIEF, FACIAL SWELLING,
EXCESSIVE BLEEDING OR TRAUMA ONLY, REGISTERED PATIENTS SHOULD:
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1) BETWEEN 4:30 pm & 6PM on fridays & 5:30pm & 6PM monday to thursday:
PHONE 07834 828735 (PHONE IS ONLY MONITORED AT THESE TIMES, do not txt) OR if
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2) AFTER 6PM during the week, all day on WEEKENDS OR PUBLIC HOLIDAYS ONLY:
CONTACT NHS24 ON 111.
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